FAQ

Is your company licensed and/or insured?

Yes. We carry comprehensive and robust general liability insurance, umbrella, vehicle, and worker's compensation insurance, all provided by A-rated carriers.

We currently hold a California General B Contractor's license and are acquiring additional license classifications to serve our clients better. We also hold several IICRC certifications.

In addition, we have a commercial drone pilot's license. (For those hard-to-reach project pictures.)

Do you only work in the Southern California area?

No, if the project makes sense, we travel throughout the entire state of California. For our valued clients, we will go anywhere. ✈️ 🚚🚞

Do you do residential work?
Our primary focus is commercial construction, but we occasionally perform residential work for some of our repeat commercial clients.
Do you offer free estimates or consultations?
Yes, estimates and project consultations are always free. (Unless you request an exorbitant amount of consultations. 😆)
What is the smallest size job you will do?

For our valued clients, there is no project too small.

What is the biggest size project you can take on?

Currently, we are comfortable contracting on projects up to the $4-5m range. However, we have relationships with larger companies that we would gladly refer to if we don't meet your needs.

Do you have your own crew, or do you hire subcontractors?

We have in-house crews specializing in demolition, framing, carpentry, plumbing, electrical, drywall, painting, and other general construction tasks. Our in-house artisans give us greater versatility and speed regarding our production goals. We utilize qualified and trustworthy subcontractors for larger, more complex projects requiring a specialty trade. Our blend of in-house and outside vendors allows us to get projects delivered on time and within budget.

How long have you been in business?
Established in 1998, Incorporated Mardena Construction Corp., 2021 (we retired from building in NYC and moved to the West Coast to reinvigorate our careers 🙂🤷)
Do you provide maintenance programs?

Yes, we provide a membership-based SRT-Program™ that will significantly help you save money and time. Our SRT-Program™ eliminates stress and worry for your property managers.

Can you assist with project design?

Absolutely, we offer in-house architectural design and collaborate with select architects when plans require a licensed architect to review and stamp the drawings.

Do you offer any warranties or guarantees on the work you do?
Absolutely. We offer a 5-year warranty on remodels and a 10-year warranty on new construction. We stand by our work and have an in-house service department ready to go, just shoot a call or email.
What is a tenant improvement?
Tenant Improvement or TI is done in commercial and industrial properties to accommodate the needs of a tenant. The most common tenant improvement needs are flooring, ceilings, partitions, air conditioning, fire protection, and security.
What is a tenant improvement allowance and how does it work?
A tenant lease improvement allowance is one of the most common tenant improvements that landlords pay for in a commercial lease. Changes requested by a tenant should be accommodated within the parameters established. The tenant must pay the difference if the cost of improvements exceeds the TI allowance. Those figures are usually broken down by price per square foot or total sum. Some landlords are willing to negotiate the TI allowance, particularly if the rental market is performing well.
Do I need to find an Architect?
We can bring your vision to life in-house or refer you to one of our talented colleagues.
If I need an Engineer, how is that handled?
We work with several engineers who we believe are knowledgeable and fair. We do not, however, have to use our engineer. If you have a preferred method, we'll be happy to work with it.
How soon can you start my project?
Our crew is prepared to begin working on your project as soon as we agree to the details and sign a contract.
How do you contract for your services?

We have three options. The appropriate choice typically depends on the scope of services and client preference. A summary of the options is as follows:

Fixed Price
The most common type of construction contract is a fixed-price construction contract, also known as a "lump sum" or "stipulated sum" contract. As the name implies, a "fixed price" contract requires Mardena Construction to build the project for a "fixed" or agreed-upon price.

Cost Plus
Under a cost-plus construction contract, also called a time and materials contract, the project owner agrees to pay Mardena Construction for its costs plus a fee, which may be a fixed amount or a percentage of charges.

Guaranteed Maximum Price
Under a guaranteed maximum price contract, project owners agree to pay Mardena Construction for our time and cost of materials plus a fee—but only up to a “guaranteed maximum price.”

How will we pay you?
Mardena Construction will create a project plan that includes a breakdown of all project costs. Payment will be expected at various stages of the project and will be clearly stated in the contract to avoid surprises. We will email invoices, payment applications, and/or all required lien releases as specified in the contract documents.
Who is responsible for getting the necessary permits?
Mardena Construction can secure all necessary permits. Since the permit costs fluctuate and are dependent on the project, city, etc., we never include the permit fee in our estimates, and the fee would be reimbursed by the client.
Where do the materials for my project come from?
All project requirements differ, but we strive to use local resources as much as possible. With years of experience in the industry, we have relationships with tons of quality manufacturers and businesses that allow us to pass on the savings to you.
Is it really necessary to test for asbestos before demolition?

Yes, without a doubt. Asbestos is a hazardous substance found in old buildings, particularly those built before the 1980s. It was used in spray insulation and fireproofing. Long-term asbestos exposure can cause health problems. If asbestos is not checked and removed before a demolition project, it can be released into the air and cause health problems for everyone who breathes it in.

Before demolition, it is critical to check for asbestos. Often, a building is deemed unsafe to remain standing and must be demolished. Asbestos can contribute to the condemnation of a structure. Before demolition, asbestos abatement, or the safe removal of asbestos, should be performed on each building where asbestos is discovered. There will be an additional cost if any Asbestos-Containing Materials (ACM) are found.

You want to hire someone knowledgeable about environmental stewardship and asbestos risks. A skilled contractor should be able to confidently answer all of these questions regarding your commercial demolition project. If a contractor is flustered when asked any of these questions, you should look elsewhere.