SRT-PROGRAM™
SNAP-RESPONSE-TEAM™
A 24-hour emergency response team that will respond to emergencies and service calls as needed. Simply sit back, make the call, and watch us respond at the Snap of a finger!
EMERGENCY AND PRIORITY RESPONSE!
The SRT-PROGRAM™ is designed to help clients save time and money. It begins with a Master Service Agreement (MSA). Once we have an MSA on file, your business immediately begins receiving year-round, 24hr a day support to help you and your team with disasters and repairs.
Each commercial property covered in the MSA will benefit from a rapid response and be free of time-consuming negotiations and paperwork during emergency disasters or community-wide catastrophes. The bottom line is that we will save you time and money.
WHAT DOES IT INCLUDE?
- Reduced Fees for SRT-PROGRAM™ clients.
- 24/7 Priority Response.
- Speed – You call, we answer – Immediately!
- On-Call Mardena supervisor that can be on-site within 90 minutes.
- Technicians who are clean, qualified, and happy. IICRC Certified.
- Damage assessment and scope of work are completed within 48 – 72 hours.
BENEFITS
TIME & MONEY $$$ SAVINGS!
Since the Terms & Conditions and Time & Material rates have been set, Mardenas SnapResponseTeam™ can get straight to work as soon as needed. As an SRT-PROGRAM™ member, you will receive priority response over nonmembers during area-wide catastrophes.
FREE TO SIGN UP.
As long as your MSA is in effect, there’s no cost to becoming an SRT-PROGRAM™ member. All we ask is that you allow us to build an ongoing partnership with you through emergency planning, maintenance repairs, or disaster recovery.
24/7 YEAR-ROUND SUPPORT!
Even when there’s no fire to put out or water to remove, Mardena provides the support you need to keep your business protected. As an SRT-PROGRAM™ member, you’ll have access to Mardena’s team of technicians, who can help with everything from basic tasks like cleaning and painting to more skilled ones like carpentry, electricity, and plumbing. No job is too big or small for the SnapResponseTeam™.
